You may request for a refund from Gold View Jeweller Sdn Bhd from for the below issues:
-
Overpaid
-
Duplicate payment
Your refund payment will be credited to your preferred account based on the following:
|
Account Type
|
Details
|
| Malaysian Account Holder |
- Please ensure your Bank Account Holder’s Name and Customer ID matches the registered account owner’s details.
- Payment to a Third-Party Account is not allowed.
- The bank charges, if applicable, will be deducted from the amount payable to you or from your bank account
|
Refund requests will be processed within (14 to 30) days from the date of submission.
To request a refund for your online application, please follow the steps below:
- Visit the https://www.gvloan.com.my portal.
- Look for the "Refund" or "Support" section on the website.
- Fill out the refund request form with the required information.
- Submit the refund request form.
- You will receive a confirmation email or notification acknowledging your refund request.
- The customer support team will review your request and get back to you regarding the status of your refund.
- If approved, the refund will be processed according to the platform's refund policy.
If you encounter any difficulties or have further questions, do not hesitate to reach out to our customer support team via customer.
Customer.service.GVLoan@gmail.com
